Regulations & Policies
Transparency, fairness, and accountability underpin everything we do. Our policies ensure consistent, high-quality experiences for all stakeholders.
BQA operates under a comprehensive framework of regulations and policies that govern all aspects of our work — from qualification development and centre approval through to learner assessment and data management. These policies are reviewed regularly to ensure they remain current, proportionate, and aligned with best practice in the qualifications sector.
Our Policies
Governance & Compliance Policy
Outlines BQA's governance structure, regulatory obligations, and compliance framework for all operations.
Assessment & Verification Policy
Standards and procedures governing the design, delivery, and verification of assessments across all qualifications.
Appeals & Complaints Policy
Clear procedures for learners, centres, and stakeholders to appeal assessment decisions or raise complaints.
Equality & Diversity Policy
BQA's commitment to fair access, inclusive practices, and non-discrimination across all activities.
Data Protection & Privacy Policy
How BQA collects, stores, and processes personal data in accordance with applicable data protection legislation.
Reasonable Adjustments Policy
Provisions for learners requiring adjustments to assessment arrangements due to disability or other circumstances.
Malpractice & Maladministration Policy
Procedures for investigating and addressing suspected malpractice or maladministration by centres or learners.
Centre Sanctions Policy
Consequences and escalation procedures where centres fail to meet BQA's standards and requirements.
Recognition of Prior Learning (RPL) Policy
Framework for recognising and crediting prior learning and experience towards BQA qualifications.
Request Policy Documents
Full policy documents are available upon request. Contact us to obtain specific policy packs for centres or learners.